Since 20 August 2020, it has been mandatory in the hospitality industry to ask visitors to register for source and contact research by the GGD in the event of an infection. Guests register on a voluntary basis. If a guest does not want to give permission, access to the catering industry cannot be refused.

Data may only be used for source and contact research

Visitors are asked for their full name, email address and telephone number. In addition, the catering facility records the date, arrival time and seat. And the visitor’s consent for the processing of this data. The catering industry stores the data for 14 days and then destroys it.

For more information, see also rijksoverheid.nl

What is common in practice but is contrary to the new rules:

• Sign-up lists on which new guests can view the data of previous visitors.
• Keeping paper registrations where they can be accessed by unauthorized persons.
• Not destroying paper registrations at the right time and irreversibly.
• In addition to name, telephone number and e-mail address, not registering the table number.
• Not completing paper registration forms in time.
• Not disinfecting pens in between.
• Using registrations for purposes other than source and contact investigation by the GGD (Dutch public health service).

Fast Check-in is a free service for the Dutch hospitality industry and other facilities for which registration is mandatory and / or desirable.

Fast Check-in is offered by Viafix and is essentially a fully pre-configured registration campaign with the extra addition that in this case data can only be viewed when two parties (the account holder and the GGD) wish to do so jointly.

Viafix is a Dutch start-up company, started after funding by the Ministry of Economic Affairs and Climate.

Viafix is the most versatile fast checkout:

• Universal because not only for the payment of purchases, but also as an alternative to other forms such as requests, registration, donation, authorization, poll and survey.
• Multichannel because it can be used online and offline. So for web shops, but also for advertisements, shops, product packaging and displays.

The user does not have to enter data repeatedly and can manage it himself on his own telephone. Viafix takes privacy very seriously and never stores personal data longer than necessary for processing.

This also makes Viafix easy to use as a fast check-in.

The hospitality industry is currently having a rough time and Viafix is able to offer some relief relatively easily.

That’s why we like to do that and if it contributes to our reputation, that’s a bonus.

The data is stored in Europe under European law.

Since 25 May 2018, the same privacy legislation has applied throughout the EU: the General Data Protection Regulation (GDPR).

The data is not accessible to the catering business, unless proof can be submitted that it is necessary for a source and contact investigation by the GGD. In that case you can be informed about any exposure.

If not used for this, the data will be automatically deleted two weeks after receipt.

The stored personal data are the property of the catering business. The use of this free service is subject to the obligation for the catering business to agree that Viafix will not make the data accessible other than at the explicit request of the GGD (Dutch public health service) for the purpose of source and contact investigation.

If you can demonstrate that the data is necessary for a source and contact investigation by the GGD (Dutch public health service), for example by showing a formal request from the GGD to make the data transparent, these will be made available. Please contact www.viafix.com/bedrijven for this.

You will receive the Fast Check-in QR codes in an email by 4 A6 cards on an A4 PDF document. You can easily print the tickets on standard A4 paper.

In addition to the QR code and your logo, the cards also contain a standard text and explanation. You are of course free to adjust text, layout and dimensions before placing the codes on the table.

The easiest way to place the codes on the table is to slide them into a standard clear A6 card holder. But of course you can also laminate them for use in another type of card holder.

The government has also made it mandatory for guests of a catering establishment to take a health check. This can be done, for example, by asking them whether they meet the criteria stated on an easily readable poster. The answers given may not be legally registered.

In addition, it can be useful to have something on hand for people who do not have their own smartphone with an internet connection. For example a smartphone or iPad for general use.

Furthermore, a backup in the form of pen and paper does not hurt. For example, there are sometimes internet failures that take some time.

Yes, the Viafix portal contains a real-time report that shows how often which code has been scanned and how many registrations this has generated. This is separate from the personal data provided, which is therefore not accessible.

Yes, that’s possible. The Viafix app is designed to respond quickly and easily to many things. So, for example, also on an offer or giveaway from you on a poster or Facebook.

Visit www.viafix.com for more information on how to create and distribute codes for marketing and other purposes in print and digitally.

Please note: you cannot combine the registration itself. For example, adding commercial questions is not allowed. So always use separate codes in a separate communicative message.